Dog House Kennel
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Estimated Delivery:Oct 20 - Oct 24
Guaranteed safe & secure checkout
Dog House Kennel
Shipping policy
We currently ship in the United States, Canada, Australia, and the UK. For shipping outside of these countries, please reach out to our support on the contact page.
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. You will receive a notification when your order has shipped.
Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing a delivery method before confirming your order:
- United-States: 5-10 days
- Canada: 5-10 days
- Australia: 5-10 days
- UK: 5-10 days
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Refund Policy
At Paw Needs Love, your satisfaction is our priority. If you're not happy with your purchase, please let us know immediately. We offer a full money-back guarantee for all online purchases.
Changed your mind? It happens.
If the product is faulty, we will refund your money or send you a new item - your choice.
If you ordered the wrong size or we sent the wrong item, we’ll exchange it with no questions asked.
If for any other reason you are not satisfied, we will work to resolve the issue as soon as possible.
Refunds & Exchanges
To initiate a return, please email us with the following details:
- Your name
- Order number
- The issue (faulty product, wrong size, etc.)
- Your preference (exchange or refund)
You have 30 days from the date of purchase to request a return. After 30 days, we will not be able to offer an exchange or refund.